Signing an agreement with Thanushkatalk will bind you to make an initial payment according to the terms and conditions of the agreement. The commencement of the service or the content which is to be implemented will be started by Thanushkatalk only after the settlement of your initial payment. The remaining payment should be settled at the completion of your requested service or the content.

If you make a request for a refund while the work is in progress and if the work has been completed beyond the quota covered by the initial payment, Business Name shall be liable to pay for all work completed. We are not ready to refund the initial payment unless you request within 7 business days of signing this contract.

 

Refund Policy

 

Thanushkatalk has an user-orientated and a modest refund policy. Information concerning the refund policy are divided into three sub categories, which include one-time payments, monthly payments and non-refundable payments.

 

One-Time Payments

 

If the service or product that has been provided by us is not upto your satisfaction, we are bound to arrange a partial or a full refund, but this is limited only to certain products. You can contact us to find more information in this regard. In advance, you need to make sure that you have done the following from your side.

  • Contacted us for the problems/issues that you are dealing with.
  • Submitted a refund request within 14 days of the initial report receipt.
  • Provide a valid reason for the reception of the refund.
  • Provide a valid report against fraudulent or unauthorized charges.

If you have gathered all the information mentioned above, you can contact us at [email protected]. Please be patient after emailing us until we get back to you within a period of 24 to 72 hours. Then you will be provided with more information with respect to the refund.

 

Monthly Payments

 

The monthly subscription services offered by Thanushkatalk can be cancelled at any given time. Beforehand, you need to contact Thanushkatalk.

 

After submitting your cancelation request to [email protected], allow a period of 24-72 hours for us to contact you and provide you with additional information about the cancellation.

If our service or the product does not match your concerns, you will be eligible to have a full or a partial refund. In-prior to contacting us and making inquiries about the refund, you need to make certain that you have done the following.

 

  • Contacted us for the problems/issues that you are dealing with.
  • Submitted a refund request within 14 days of the initial report receipt.
  • Provide a valid reason for the reception of the refund.
  • Provide a valid report against fraudulent or unauthorized charges.

 

We only provide refunds for the open project in the current month. Please note that we will not provide refunds for the services or products purchased in the previous months.

 

Non-Refundable Payments

 

Refunds for non-refundable payments will be provided only for the below mentioned cases in point by Thanushkatalk;

 

Non-delivery of the product

 

If a technical interruption occurs during the delivery of your product, you will be eligible for a refund. However, you need to provide appropriate evidence to support your claim. Then contact us with your proof of email report, order number and payment transaction ID for more information.

 

  • Download issues

 

You will not be eligible for a refund if you come up with downloading failures.Instead, we advise you to keep in contact with Thanushkatalk and you will be provided with proper guidance on how to download and rectify the issues that you face.

 

  • Defects of the reports

 

All the services and products rendered by Thanushkatalk are thoroughly checked by Thanushkatalk before the delivery. There might be occurrences of unexpected errors from time to time. During such instances, you are encouraged to contact Thanushkatalk. A refund would be initiated for certain conditions like a non-delivery of a promised service or a product. 

 

Product not as described

If you observe that the product is not as described, or not upto your level of satisfaction, you can contact Thanushkatalk. We will perform a case study and provide you with assistance with regards to the issue.

 

Additional non-refundable Items

 

  • Any type of link building, off page SEO and link placement related campaigns.
  • Digital content such as blog content, article and copywriting content.
  • Domain registrations and other related expenses such as private name servers, WHOIS protection and dedicated IP expenses.
  • Online reputation management related expenses.
  • Pay per click campaigns setup free and management fee.
  • Online marketing promotion campaign related expenses.

 

Cancellation of Contract

 

The contract that you have subscribed to, which was offered by Thanushkatalk will be terminated at the end of the contract period. Also, the contract can be cancelled with the mutual consent of both parties. Keep in contact with ThanushkaTalk for more information on contract cancellation via [email protected].

All the contracts can be cancelled within a 30-day notice period after the completion of the first 30 days of the contract.